Services

End-to-end legal support services

Streamline your operations with our unparalleled selection of outsourced services. Clerq's swift service delivery is fully managed to ensure you stay ahead of business-critical admin, compliance, and regulatory requirements.

Bundled services

Our bundled services give you access to seasoned and fully vetted law firm professional services providers at reduced rates. Save up to 30% on your operating expenses.

Check out our membership tiers →

FICA Compliance

Client due diligence

  • Client onboarding
  • Client identification and verification procedures
  • Collecting supporting documentation
  • Record keeping

Client risk evaluation

  • Risk evaluation and screening
  • Risk ratings
  • Enhanced due diligence
  • Ongoing monitoring
  • Record keeping

Policies & procedures

  • Providing and updating policies and procedures, including employment contracts, KPI documents, disciplinary code, and employment policies.

LPC: FFC & LoGS

Fidelity Fund Certificate (FFC)

  • Annual certificates for all directors or partners to practice and obtain PI cover from the LPC.

Letter of Good Standing (LoGS)

  • Obtained from the LPC for all practitioners annually.

Tender Management

  • Tender tracking, monitoring, and compliance.

Administration

Payroll

  • Salary and compensation management, benefits administration, and expense reimbursement.

Stationery templates

  • Formatted stationery based on pre-agreed format with shortcut keys.

IT Management and Support

IT management

  • Software management, system maintenance and updates, email and communication systems management, network management, compliance management, backup, and data recovery.

IT support

  • Helpdesk and technical support, incident management, Wi-Fi and connectivity troubleshooting, remote access, and virtual support.

Telephone lines

  • Providing physical and network lines and applications (apps).

Automated Onboarding & Offboarding

Marketing Support

Social media

  • Developing and maintaining brand strategy, developing and maintaining visual identity, establishing an online presence and digital marketing, developing and maintaining internal branding, ensuring brand consistency, and reputation management.

Ad-hoc services

Select one-off services from our extensive offering to support your firm's diverse and changing needs. Our no-obligation ad hoc services are billed at the end of each month.

Secretarial

  • Basic document preparation, electronic file management, calendar and appointment management, event coordination, and general correspondence management.

Panel Tenders

  • Review of tender, bid preparations, preparation of supporting documentation, and submission of tender.

RFQs & Pitches

  • Contract review and negotiations, tender process training, evaluation, and feedback of tender submissions.

Human Resources

Procedural

  • Employee engagement, employee record keeping, and contract management. Automated onboarding and offboarding.

Substantive

  • Performance management and reviews, performance feedback, employee relations and engagement, compliance with labour laws and regulations.

Recruitment

  • Exclusive access to legal recruitment specialists, GRM Search. Benefit from the team’s recruiting package and structure fee system designed to secure the right talent while protecting a growing firm's cash flow.

Procurement

  • Stationery and office supplies, office equipment, office furniture, technology and software, promotional materials, catering supplies, cleaning supplies, and client meeting materials.

KPI Tracker

  • Automated performance reviews application. Easily track lawyers’ performance based on KPIs to guarantee a clear career trajectory. Ideal for firms with 15+ staff members.

Resource Planning

  • Work allocation application. Distribute legal work evenly to prevent burnout and ensure lawyers are not over-utilised. Effectively monitor targets, progress, and deadlines to ensure work is delivered on time.

Marketing Support

Social media

  • Developing and maintaining brand strategy, developing and maintaining visual identity, establishing an online presence and digital marketing, developing and maintaining internal branding, ensuring brand consistency, and reputation management.

Strategic planning

  • Vision and mission development, market analysis, competitive assessment, and goal setting and initiatives.

Business development

  • Client relationship management, new business generation, practice area, and service expansion.

Deliveries

General deliveries

  • Document delivery and courier, mailing services, proof of delivery, and record keeping.

Service and filing

  • Service and filing of legal documents at court, proof of service, and record keeping.

Coming Soon...

Strategic Planning

  • Analyses growth and key clients to increase client acquisition, revenue, and profitability. Can involve training, strategy workshops, and team strategy sessions.

Business Development

  • Client relationship management, new business generation, and practice area and service expansion.

Financial Management & Reporting

Billing and invoicing

  • Time tracking, invoice generation, and expense tracking.

Collections

  • Payment processing, tracking outstanding balances, and sending reminders for overdue payments.

Bookkeeping

  • Recording financial transactions, maintaining ledgers, and managing accounts payable and receivable.

Financial management

  • Budgeting and forecasting, cash flow management, revenue management, and expense control.

Financial reporting

  • Preparing financial statements, balance sheets, income statements, and cash flow statements.